FUNDAMENTAL OF MANAGEMNT: FAYOL'S 14 PRINCIPLES OF MANAGEMENT

14 Principles of Manegement are statements that are based on fundamental truth. These principles serve as a guideline for decision-making and management actions. They are drawn up by means of observations and analyses of events that managers encounter in practice. Henri Fayol was able to synthesize 14 principles of management after years of study, one of it was Scalar Chain.

Hierarchy presents itself in any organization. This varies form senior management as executive board to the lowest level in the organization. Henri Fayol's hierarchy management principle states that there should be a clear line in the area of authority, from top to bottom and all managers at all levels. This can be seen as a type of management structure. Each employee can contact a manager or a superior in an emergency situation without challenging the hierarchy. Especially, when it concers reports about calamities to the immediate managers or superiors.

Source: KPTM Fundamental of Management Book PMG1083

Summary:
Hierarchy system is very important in any organization so that we know from the lowest managerial level to the top managerial level. As we can see in Henry Fayols's management principle, in this system there is a clear line between the top managerial level to the lowest managerial level. This clear line differentiate the tasks, ability and speciality of the organization. So if anything happen, the lowest can contact the top managerial level diretly and vice versa.

EXAMPLE JOB ANALYSIS: JOB SPECIFICATION AND JOB DESCRIPTION

EXAMPLE OF JOB SPECIFICATION

JOB TITLE: Beautician/Beauty Therapist.

JOB LOCATION: Bandar Kota Tinggi, Johor Bahru.

BACKGROUND: Estilo Beauty Centre is the one and only spa with muslimah concept in Kota Tinggi state. We bring out each individual’s beauty potential, and that is why we are a Beauty Gym. Due tu increasing of clients, it is essential to employ a suite beautician who will be able to achieve our targets effectively

REQUIRED BY: February 2015.

JOB SUMMARY: Our beautician will provide a full range of first class facial treatment services, nail care, and hair care to customers that exceed their expectations and lead to repeat visits.

QUALIFICATION: SPM/Qualification in beauty related courses/Diploma.

EXPERIENCED: Min 1 year facial treatment experience in a prestige spa/beauty salon.

REQUIREMENTS:

-Cheerful, hardworking personality.

-Presentable, well groomed and proactive.

-Proficient in English.

-Experience applicant advantage.

ON-THE-JOB-TRAINING: Candidates should be prepared to receive additional on-the-job training during the initial three-months period of employment.

SALARY RANGE: RM1500 to RM2000 per month.

EMPLOYEE BENEFITS:

-Joining bonus.

-Baby bonus.

-Medical claims and incentives.

-Monthly performance bonus.

-Yearly dilligence bonus.

-Yearly loyalty bonus.

-Annual leave.

-Attractive basic salary and commission structure.

ADDITIONAL INFORMATION:

-Full-time, part-time, contract and temporary position(s) available.

-Training will be provided.

EXAMPLE OF JOB DESCRIPTION.

JOB TITLE: Beautician/Beauty Therapist. (Estilo Beauty Centre)

JOB LOCATION: Bandar Kota Tinggi, Johor Bahru.

BACKGROUND: Estilo Beauty Centre is the one and only spa with muslimah concept in Kota Tinggi state. We bring out each individual’s beauty potential, and that is why we are a Beauty Gym. Due tu increasing of clients, it is essential to employ a suite beautician who will be able to achieve our targets effectively

REQUIRED BY: February 2015.

JOB SUMMARY: Our beautician will provide a full range of first class facial treatment services, nail care, and hair care to customers that exceed their expectations and lead to repeat visits.

WORK ENVIRONMENT:

-Time will be spent working in spa settings.

-Expect exposure to potentially harmful chemicals used in various hair treatments.

-Majority of time will be spent on foot, working with people on a daily basis.

-Expect to work long hours and even weekends.

-May be on call to fill the roles of other team members who are unable to report for duty.

DUTIES:

-Able to promote skincare products to suit clients' needs.

-Provide professional advice to customer.

-Makes professional recommendations on products, treatments and packages to customers.

-Handle customers’ requests and inquiries when necessary.

-Perform hands-on facial/treatment when necessary.

-To monitor and follow-up to customer’s treatment and skin condition improvement.

-Ensure and maintain counter cleanliness at all time.

EQUIPMENT:

- Hair Salon Equipment.

- Skin Care, Facial & Micro Dermabrasion Equipment.

- Massage Tables & Body Care Equipment.

- Locker Room Equipment & Spa Accessories.

- Hydrotherapy, Thalassotherapy, Whirlpool Baths and Shower Systems.

ADDITIONAL INFORMATION: Fresh graduates are welcome.